The most typical reason for the Connection closed by remote host error message is your connection is being denied by our host access system. We maintain an host access list for allowed IPs to our server. Only IP addresses listed in the host access list is allowed to connect to the server via SSH. This approach dramatically increases the security of the server and reduces its resource load as our firewall does not have to deal with hundreds of brute force attempts per minute.
If you are a client of EMWD and are trying to connect using SSH but are receiving the Connection closed by remote host error, then please open up a support ticket. Let us know the IP address you are connecting from and we will add that IP address to the host access list. If you don't know your IP address then go to www.myipaddress.com from the computer you are connecting from to find out.
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