Articles

 Avoiding Spam Filters and Spam Folders

Periodically we will have a client who contacts us about their list posts not making to their...

 Bandwidth Exceeded

Mailman clients seeing this message means they have exceeded their bandwidth limit for the month....

 Bounce Processing

Does Mailman handle the processing of mail that is sent to e-mail addresses that is unable to...

 DMARC and Mailman

Yahoo  and AOL (and soon others) have implemented a strict DMARC policy that will cause posts...

 Do I have to host my web site with you in order to use your mailman services?

The short answer is no. The long answer is that if your domain name is being used for a web site...

 Do you have limits on the amount of posts sent to a mailing list?

We do not limit the number of posts made to a mailing list on a hourly, daily, weekly, or monthly...

 Do you have screenshots of the mailman admin interface?

Yes we do. You can view them here.

 Do you limit the number of e-mails sent out of your servers per hour?

We do not impose any sending limits on any of our services including Mailman.

 Headers and Footers

You can add text to the top or the bottom of all messages that go out to your members. There are...

 How Do I Make My List Private?

Some organizations have special security needs that they need to be applied to a Mailman list....

 How can I mass subscribe a list with real names?

The list for a mass subscribe can contain lines in any of the followingformats: ...

 How do I import members into a Mailman list?

1. Login to your mailman admin mailing list. 2. Click on Membership Management in the top links...

 How do I leave a list? (unsubscribe)

Don't want to be on a list any more? There are two common ways you can unsubscribe from a Mailman...

 How do I make my list to be a newsletter/announcement only list?

To make an announcement only list please do the following: 1. Go to Membership...

 How do I retrieve a backup of my list membership roster?

One of the more frequent requests we receive from our mailman clients is to retrieve a backup of...

 How to order an additional Mailman list for an existing service

There are many times when a client that has an exisiting mailman service needs a new list to be...

 Mailman: Best Practices

In light of DMARC and other issues that a mailing list provider (like us) can run into, we...

 My mailing list is not receiving messages sent to it. What should I do?

First check your archives to see the if the posts are showing up there. If they are not then make...

 Posting is moderated and and the reason is "Message has implicit destination"

First of all what does "messaage has implicit destination" mean?Here is the answer from the...

 Posting is moderated and and the reason is "Too many recipients to the message"

Question: Some postings get moderated and I see the message "Too many recipients to the message",...

 Uncaught Bounce Notifications

What Causes An Uncaught Bounce Notification? The short answer is a sender sent mail to...

 What Exactly Is Spam?

Seems like an easy question to answer—we all receive spam, and we all know what it is. But...

 What are "umbrella lists" and how should I configure them?

An umbrella list is a mailing list that contains the addresses of other mailing lists instead of,...

 What size list does $4.50 per month cover?

Our pricing is based upon the size of your list subscribers and our pricing starts out at $4.50...

 Why do I suddenly see a large number of bounces on my Mailman list?

Due to a quirk in the way Mailman handles undeliverable messages, you may find that you're...

 Why do the unsubscribe “footers” appear as attachments for some recipients?

Mailman automatically appends a “footer” to each message, which includes the unsubscribe...

 Why does my Mailman footer sometimes show up as an attachment?

Why are footers being shown as attachments to HTML-formatted messages?   Mailman adds the...

 Why is mail I send rejected with an “IB212” error?

Customers have occasionally reported that when they send mail to a certain recipient, it...