Articles

 Backup Policy

Backups, whose responsibility is it? At EMWD, we provide daily backups of all of our shared...

 How to Submit a Good Support Ticket

So you have recently found out there’s a problem with your website or email. You need to...

 How to open up a Support Ticket

All communications to EMWD's staff must come through our online support ticket. This includes...

 Support Policy

The purpose of this policy is to clearly lay out EMWD.com hosting's support policies and...

 View Past/Current Support Tickets via Your Client Area

Our support ticket system supports the use of email to open and reply to support tickets....